TERMS OF SERVICE

Last Updated: September 2, 2026

Welcome to the What Happened Last Night online store. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from What Happened Last Night (“WHLN,” “we,” “us,” or “our”).

By visiting our website, placing an order, or purchasing merchandise from us, you agree to these Terms. Please read them carefully before using our website or making a purchase.

1. OUR STORE

What Happened Last Night operates an online merchandise store offering apparel, headwear, accessories, and other products associated with the What Happened Last Night brand.

Our store is hosted through Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

We reserve the right to update, modify, discontinue, or limit any product, collection, promotion, or portion of our store at any time without prior notice.

2. PRODUCTS & AVAILABILITY

We do our best to accurately display and describe all merchandise available through our store, including colors, designs, materials, sizing, and other product details.

However, colors and appearance may vary slightly depending on your device, screen settings, manufacturing process, or individual product.

Certain products may be released in limited quantities or as limited-edition drops. We cannot guarantee that any item will remain available or be restocked once it sells out.

We reserve the right to limit quantities, discontinue products, cancel releases, or refuse orders when reasonably necessary.

3. SIZING

Customers are responsible for reviewing any available sizing information before placing an order.

Sizing and fit may vary between products, manufacturers, and garment styles. Unless otherwise stated in our Return Policy, ordering an incorrect size does not necessarily guarantee eligibility for a refund or exchange.

Please review the applicable product description and sizing information before purchasing.

4. ORDERS

After placing an order, you should receive an order confirmation at the email address or contact information provided during checkout.

An order confirmation does not necessarily constitute final acceptance of your order.

We reserve the right to refuse, limit, or cancel an order for legitimate reasons, including suspected fraud, pricing or inventory errors, payment issues, unauthorized resale activity, or other circumstances affecting our ability to fulfill the order.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Customers are responsible for providing accurate billing, shipping, and contact information.

5. PRICING & PAYMENT

All prices are displayed in the currency indicated on our store and may change without notice.

Applicable taxes, shipping costs, duties, or other charges may be added during checkout where required.

We reserve the right to correct pricing, promotional, or product-information errors. If an error affects an order you have already placed, we may contact you to provide available options, including cancellation and refund where appropriate.

Payment must be successfully authorized before an order can be processed.

6. SHIPPING & DELIVERY

Shipping estimates provided on our website are estimates only and are not guaranteed delivery dates.

Processing and delivery times may be affected by product availability, order volume, carrier delays, weather, holidays, supply-chain issues, incorrect shipping information, or other circumstances outside our reasonable control.

Once an order has been transferred to the applicable shipping carrier, delivery is subject to that carrier's operations and policies.

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.

Additional shipping terms may be provided in our Shipping Policy.

7. PREORDERS & MADE-TO-ORDER PRODUCTS

Certain WHLN merchandise may occasionally be offered as a preorder, presale, print-on-demand, or made-to-order product.

These products may require additional production and fulfillment time.

Any estimated shipping or fulfillment timeframe provided for these products is an estimate and may change due to production or fulfillment circumstances.

If a product is identified as a preorder or made-to-order item, customers should review the applicable product page carefully before purchasing.

8. RETURNS, EXCHANGES & REFUNDS

Returns, exchanges, and refunds are governed by our posted Return and Refund Policy.

Products must meet the requirements stated in that policy to qualify for a return, exchange, or refund.

Unless required by applicable law or otherwise stated in our Return Policy, we may decline returns involving:

• Items that have been worn, washed, damaged, altered, or used;
• Items returned outside the applicable return period;
• Products marked as final sale;
• Certain limited-release merchandise;
• Personalized or customized products; or
• Products otherwise identified as non-returnable before purchase.

If you receive an incorrect, damaged, or defective product, please contact us within the timeframe specified in our Return Policy.

9. LIMITED DROPS & FINAL SALE ITEMS

From time to time, WHLN may release limited-edition merchandise, special collaborations, promotional products, or limited-quantity drops.

Certain products may be designated Final Sale on the applicable product page.

Final Sale products generally cannot be returned or exchanged except where required by law or where the product arrives damaged, defective, or incorrect.

Please review product details carefully before purchasing limited-release or Final Sale merchandise.

10. LOST, STOLEN OR MISSING PACKAGES

If tracking information indicates that an order was delivered but you cannot locate it, please contact the applicable shipping carrier and notify us as soon as reasonably possible.

We will make reasonable efforts to assist with shipping issues, but we cannot guarantee replacement or reimbursement for packages that are lost or stolen after confirmed delivery where the circumstances are outside our control.

Nothing in this section limits any rights you may have under applicable consumer-protection laws.

11. INTELLECTUAL PROPERTY

The What Happened Last Night name, WHLN name and branding, logos, graphics, merchandise designs, photographs, videos, artwork, website content, copy, and other original materials associated with our brand are owned by or licensed to What Happened Last Night and are protected by applicable intellectual-property laws.

Purchasing merchandise does not grant you ownership of or a license to commercially use our intellectual property.

You may not reproduce, manufacture, copy, modify, distribute, sell, commercially exploit, or create unauthorized merchandise using WHLN branding, artwork, logos, designs, photographs, or other protected materials without our prior written permission.

Unauthorized reproduction or sale of counterfeit or imitation WHLN merchandise is prohibited.

12. PERSONAL USE & RESALE

Unless otherwise authorized by us, merchandise sold through our store is intended primarily for personal use.

We reserve the right to limit or cancel orders that we reasonably believe are being placed for unauthorized commercial resale, fraudulent purposes, automated purchasing, or other activity that interferes with fair access to limited merchandise.

13. PROMOTIONAL CODES & DISCOUNTS

Promotional codes, discounts, giveaways, and special offers may be subject to additional terms.

Unless otherwise stated, promotional offers:

• Cannot be combined with other promotions;
• Have no cash value;
• May expire;
• May exclude certain merchandise; and
• May be modified or discontinued where permitted by law.

We reserve the right to cancel or reject the use of promotional codes obtained or used fraudulently or contrary to the stated terms of the promotion.

14. PROHIBITED USES

You may not use our website or services to:

• Violate applicable laws or regulations;
• Commit fraud or provide false information;
• Infringe our intellectual property or the rights of others;
• Introduce viruses, malicious code, or other harmful technology;
• Attempt to interfere with the security or operation of our website;
• Scrape or automatically collect information from our website in violation of applicable law;
• Attempt to circumvent purchasing limits or security measures; or
• Use our website for any unlawful or unauthorized commercial purpose.

We may restrict or terminate access to our store where we reasonably believe these Terms have been violated.

15. THIRD-PARTY SERVICES

Our store may rely on third-party providers for services including website hosting, payments, shipping, fulfillment, analytics, and other e-commerce functions.

Your use of certain third-party services may also be subject to the applicable provider's terms and privacy practices.

We are not responsible for the independent acts or omissions of third parties except to the extent required by applicable law.

16. WEBSITE AVAILABILITY

We work to keep our website and store operating properly, but we cannot guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical problems, updates, outages, or circumstances beyond our reasonable control.

We may modify, suspend, or discontinue portions of the website when reasonably necessary.

17. DISCLAIMER

To the fullest extent permitted by applicable law, our website, content, and products are provided subject to any applicable product descriptions and warranties required by law.

We do not guarantee that use of our website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer-protection law.

18. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, What Happened Last Night and its owners, members, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

19. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless What Happened Last Night and its affiliates, owners, employees, contractors, and representatives from claims, damages, liabilities, and reasonable expenses arising from your unlawful misuse of our website, violation of these Terms, or infringement of another person's rights.

20. PRIVACY

Your submission and handling of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy for additional information regarding how personal information is collected, used, and protected.

21. GOVERNING LAW

These Terms and any transactions conducted through our store will be governed by the laws applicable to the jurisdiction in which What Happened Last Night operates, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

22. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

23. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our store, products, business practices, or applicable legal requirements.

The most current version will be posted on this page with an updated "Last Updated" date.

Your continued use of the website after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

24. CONTACT INFORMATION

Questions regarding these Terms or your order can be sent to:

What Happened Last Night
Customer Support: Info@whlnteam.com

© 2026 What Happened Last Night. All rights reserved.